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APRIL 2017 AviationPros.com 3 SOCIAL MEDIA & ONLINE CONTENT YOUTUBE youtube.com/c/ AviationPros TWITTER @aviation_pros AviationPros.com FACEBOOK facebook.com/ AviationPros TABLE OF CONTENTS Editor Josh Smith 920.563.1644 jsmith@AviationPros.com Publisher/Sales Missy Zingsheim 920.563.1665 missy@AviationPros.com National Accounts Manager Michelle Kohn 224.324.8529 michelle@AviationPros.com International Sales Manager Stephanie Painter +44 1634 829386 fax +44 1634 281504 Stephanie@painter-lowe.com List Rental Elizabeth Jackson 847.492.1350 ext. 18 ejackson@meritdirect.com PRODUCTION & CIRCULATION Art Director Rhonda Cousin Production Manager Carmen Seeber 920.568.8373 carmen.seeber@AviationPros.com Audience Development Manager Debbie Dumke 920.568.1763 ddumke@southcomm.com Production Director Steve Swick INTERNATIONAL AIRPORT GSE EXPO Trade Show Director Sue Ralston 920.563.1655 sue@AviationPros.com AVIATIONPROS GROUP Gloria Cosby Executive Vice President Gerry Whitty VP, Marketing Lester Craft Director of Digital Business Development SOUTHCOMM BUSINESS MEDIA Chris Ferrell CEO Bob Mahoney CFO Blair Johnson COO Eric Kammerzelt VP, Technology Curt Pordes VP, Production Operations Subscription Customer Service 877-382-9187; 847-559-7598 Circ.groundsupportww@omeda.com PO Box 3257 Northbrook, IL 60065-3257 Ground Support Worldwide (USPS 0015-386), (ISSN 1934-2861 print; ISSN 2150-4016 online) is published 10 times per year in February, March, April, May, June/July, August, September, October, November and December/January by SouthComm Business Media, LLC. 1233 Janesville Ave, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Ground Support Worldwide, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Ground Support Worldwide PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual print and digital subscriptions are available without charge to qualified subscribers worldwide. Please visit www.aviationpros.com and click on "Subscribe". Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $46 per year, $88 two year; Canada/Mexico $67 per year, $124 two year; All other countries $98 per year, $185 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2017 SouthComm Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. SouthComm Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. Published by SouthComm Business Media, Inc. PO Box 803 • 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 • 800-547-7377 Vol. 25, No. 3 p COVER STORY 16 2017 Product Leader of the Year – LEKTRO By upgrading major components while utilizing its existing chassis, LEKTRO was able to increase its electric towbarless tug's capacity to 280,000 pounds, providing the ability to handle regional and narrow-bodied aircraft up to the Boeing 757. u INTERNATIONAL/FEATURE 12 Ground Service Providers: Airports and Ground Handlers Need Each Other Ground Service Providers and airport representatives need to communicate, address challenges and back one another to create an environment built on mutual trust and teamwork. 22 How the Middle East is Handling Increased Traffic Volumes The ground handling industry has a key role to play in the expand- ing aviation industry, in order to take advantage of opportunities and overcome the challenges that an industry expansion implies. 26 Mitigate Airport Security Risk Via Contractor Vetting Improved contractor vetting can mitigate safety and security issues before they even happen. 30 Cavotec Units the Right Fit for HAITEC The 2500+ Series GPU allows the MRO to service an A380 and two B777-300s at its Frankfurt-Hahn hangar. u DEPARTMENTS 05 Business Buzz 32 Product Hangar u COLUMNS 04 Publisher's Note 42 Editor's Note 12 22 30 32 16 Print | Digital | Online | Live Events