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4 GROUND SUPPORT WORLDWIDE • JUNE/JULY 2016 SOCIAL MEDIA & ONLINE CONTENT YOUTUBE youtube.com/user/ AviationProsVideos TWITTER @aviation_pros LINKEDIN linkedin.com/groups/ AviationProscom FACEBOOK facebook.com/ AviationPros TABLE OF CONTENTS Editor Alex Wendland 920.563.1644 alex.wendland@AviationPros.com Assistant Editor Vesna Brajkovic 920.563.1645 vbrajkovic@AviationPros.com Publisher/Sales Missy Zingsheim 920.563.1665 missy@AviationPros.com Classifed Advertising Michelle Scherer 920.568.8314 mscherer@AviationPros.com International Sales Manager Stephanie Painter +44 1634 829386 fax +44 1634 281504 Stephanie@painter-lowe.com List Rental Elizabeth Jackson 847.492.1350 ext. 18 ejackson@meritdirect.com PRODUCTION & CIRCULATION Art Director Rhonda Cousin Production Manager Carmen Seeber 920.568.8373 carmen.seeber@AviationPros.com Audience Development Manager Debbie Dumke 920.568.1763 ddumke@southcomm.com Production Director Steve Swick INTERNATIONAL AIRPORT GSE EXPO Trade Show Director Sue Ralston 920.563.1655 sue@AviationPros.com AVIATIONPROS GROUP Gloria Cosby Executive Vice President Gerry Whitty VP, Marketing Lester Craft Director of Digital Business Development SOUTHCOMM BUSINESS MEDIA Chris Ferrell CEO Ed Tearman CFO Blair Johnson COO Eric Kammerzelt VP, Technology Curt Pordes VP, Production Operations Subscription Customer Service 877-382-9187; 847-559-7598 Circ.groundsupportww@omeda.com PO Box 3257 Northbrook, IL 60065-3257 Ground Support Worldwide (USPS 0015-386), (ISSN 1934-2861 print; ISSN 2150-4016 online) is published 10 times per year in February, March, April, May, June/July, August, September, October, November and December/January by SouthComm Business Media, LLC. 1233 Janesville Ave, Fort Atkinson, WI 53538. 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PO Box 803 • 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 • 800-547-7377 Vol. 24, No. 4 p COVER STORY 10 2016 Team Leader of the Year: Jonathan Bluth Over 13 years, Jonathan Bluth has built a career and reputation on leadership, team development and authentic enthusiasm u INTERNATIONAL/FEATURE 9 Indonesian Transportation Ministry Threatens Lion Air, AirAsia Indonesia Handling Permits Ground handling operations of two Indonesian carriers were threatened to have their permits completely revoked after interna- tional passengers were taken to domestic terminal. 16 The Future Five Five young professionals nominated by their co-workers, industry experts, mentors and supervisors. 20 Culture Shock: Safety Reporting in the Face of Cultural Boundaries How can Asian ground handling management team best handle cultural peculiarities between the East and the West while build- ing an environment that promotes fair, credible safety reporting? 24 The Atomic-Level Future of Deicing is Almost Here Studies by researchers at Rice University have developed tech- nology that passively deices aircraft at temperatures as low as -14 degrees Celsius. Now, looking to implement the technology, Rice researches are ready to change GSE. u DEPARTMENTS 5 Business Buzz 26 Product Hangar 33 Classifed Advertising u COLUMNS 34 Editor's Note Looking for a better workplace environment? Start within. Your enthusiasm for your gig will catch on throughout the team, little by little. Just make sure it's real. 9 26 10 20 FUTURE FIVE Young Professional Awards 16