Ground Support Worldwide

JUN-JUL 2016

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INTERNATIONAL reports, staff must also be given credit to the very fact that companies encourage them to work through the SMS. "Most people choose to make an off- cial or unoffcial report in the manners that suit their individual personality and behaviours," he says. "It must be borne in mind that a job is important to many local employees that need to feed families." According to our organisational studies researcher, any kind of change manage- ment initiative in Asia, including SMS implementation, does not lend itself to be successful if performed in the bottom-up manner. While SMS has been developed to function both bottom-up (reporting from the line) and top-down (management must visibly endorse it), in Asia it is the top-down direction that must be emphasised. "Leadership is what matters in many Asian countries," she says. "In my research I have found that some leaders are willing to change because they are fed up with a given situation and that there is some potential for change management if the leaders are willing to change and adopt a top-down approach. Leaders must be will- ing to admit that they will commend line personnel for reporting potential issues as soon as possible so that interventions can be timely. I would not trust any bot- tom up approach, it must be a top-down enforcement of believes that must not just be made of nicely resounding slogans but really lived on." Anichini believes that SMS must frst and foremost be based on a "just" safety culture. "In and of itself it is not the SMS in its documented or implemented form that will guarantee reporting," he says. "SMS is a series of processes, documents, proce- dures, communication, etc. that make up the framework for how the company manages safety in a systematic way. "But it is trust that people need to sense in order to spontaneously report on haz- ards, near-miss events, incidents and the likes. Without fostering an environment of mutual trust, raising people's awareness and communicating with people the character- istics of a positive, just safety culture, the SMS will remain a documented item that is not in practice," he concludes. NEW LOCATION! Please Join Us For Te 3rd Annual GSE Leaders Golf Invitational The Invitational will be held on Monday, October 17, 2016 the day before the International Airport GSE Expo, at the historic Las Vegas National Golf Club, located less than 10 minutes from the exhibition and the world famous Las Vegas Strip. The tournament will be a 4-person best ball with a tee off time of 12:30 p.m. This event is at no charge to qualifed attendees for the trade show: includes a light lunch, drinks, golf, door prizes, dinner and trophies. If you have questions about participating or becoming a sponsor, contact: Missy Zingsheim | 920-563-1665 | missy@aviationpros.com Brian Piety | 707-469-7243 | brian@pageindustries.com Monday, October 17 Las Vegas National Golf Club (New Location) Tee off: 12:30 p.m. We encourage you to partake in this incredible opportunity and get involved with the best networking opportunity available at International Airport GSE Expo. This will undoubtedly be the most talked about event of the week, so don't hesitate and secure your place in this magnifcent event. ABOUT THE AUTHOR: Mario Pierobon is a safety management consultant and content producer. He currently is working on a research project investigating aircraft ground handling safety. You may reach him at marioprbn@gmail.com. JUNE/JULY 2016 AviationPros.com 23

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