Ground Support Worldwide

JUN-JUL 2015

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JUNE/JULY 2015 • AviationPros.com 21 ensure that the show goes on. With the many variables that can im- pact an on-time fight departure, GSE must continually be in optimal condition and on standby to service and support the hundreds of fights that take off and land each day. Ground support staff do not want their service or equipment to be a factor that caused a fight delay. According to an April 2014 reports from the Air Transport Action Group, the commercial aviation industry used 25,332 aircraft to transport 3.1 billion people to 3,864 airports worldwide. With fuel trucks, tugs, belt loaders, catering trucks and other vehicles required to help each plane get in the air, those num- bers represent a lot of ground support equipment as well. EAM SOLUTIONS Modern enterprise asset management (EAM) solutions play a major role in helping ground support professionals be successful. With EAM systems built expressly with the needs of GSE compa - nies in mind, personnel have the man- agement tools needed to monitor, track and analyze the complex workfows and related data. The easy access to data helps personnel make decisions quickly, evaluate best options and share insights throughout the value chain. A key component of successfully managed ground support operations is tracking and managing vehicles to capitalize on opportunities for produc- tivity and cost savings. Ground support organizations require effective asset management strategies and tools to contend with the high pressure and high expectations surrounding commercial airline travel. Today's EAM systems provide a centralized repository of an organization's equipment and usage so company staff can always know where their equipment is and whether it is in use. Fleet management and tracking is imperative to ensure the right equipment is available with the right plane at the right time. Another key to successful ground support operations is an effective MRO system. These systems help man- age the complexity of servicing critical equipment: • Make sure equipment is in optimal working condition. During the safe- ty briefng at the beginning of each fight, airline passengers are instruct- ed to put on their own oxygen masks before assisting others. The spirit of this sentiment rings true for ground support companies as well. The suc- cessful ground support organization needs to make sure it provides the same high maintenance levels to its own equipment as it does to the air- craft they support. • Maintain accurate and detailed records. It's important for ground support staff to have a frm under- standing of their company's main- tena nce capa bi lities. Ex tensive documentation is also important for the audit trail and reporting needed to comply with federal mandates. Accurate documentation is an effec- tive way to communicate the kind of service and maintenance an organi- zation undertakes for each piece of equipment. With a software-based, central repository of comprehensive equipment maintenance tracking, the facility can be confdent all staff have the information available to manage service and repairs while also main- taining reporting and regulation compliance. • Build and monitor maintenance schedule plans. There are always going to be those circumstances that could never have been planned for in The commercial aviation industry used 25,332 aircraft to transport 3.1 billion people to 3,864 airports worldwide. With the many variables that can impact an on- time fight departure, GSE must continually be in optimal condition and on standby to service and support the hundreds of fights that take off and land each day. By Edward Talerico

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