Ground Support Worldwide

MAR 2014

The ground support industry's source for news, articles, events, product and services information.

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IN THE NEWS 6 GROUND SUPPORT WORLDWIDE • MARCH 2014 FOR THE LATEST INDUSTRY NEWS VISIT Major Events in 2014 MARCH 27-30 APRIL 14-16 MAY 18-21 MARCH 25-26 WFS wins international cargo handler award: Worldwide Flight Ser- vices has been voted "International Cargo Ground Handler of the Year" in the Internation- al Awards for Excellence presented at the Air Cargo India conference and exhibition. Award winners across a variety of industry sector cat- egories were voted for in a poll of the 42,000 readers of STAT Times. New contractors to hire Delta workers: Delta Air Lines says no workers will lose jobs in April when it switches contractors for regional jet cabin cleaning and ground handling work at Detroit Metro Airport. The airline has com- mitments from its new contractors, Menzies Aviation and Prospect Airport Services, to rehire 741 workers after DAL Global Services, a Delta subsidiary, lost the contract. Airlines attempt year's frst fare hikes: Delta Air Lines initiated the industry's frst hike in mid-February by raising domestic tickets $10 per round-trip fight, but only for high-priced tickets booked at the last minute. United Airlines, Southwest Airlines and AirTran Airways matched the Delta hike the following day, according to the fare-tracking site Fare- compare. Meanwhile, American Airlines and US Airways launched a $22 fare hike for round- trip fights between the U.S. and Canada. United and Air Canada matched the hike, but Delta refused to raise its fares for fights across the border. Farecompare reported that United and Air Canada are rolling back the hike. Frontier adds two Cleveland routes after United de-hub: Frontier Airlines has become the frst carrier to announce new service to Cleveland Hopkins International Airport since United Airlines announced its decision to withdraw its hub earlier this month. The carrier will add year- round, nonstop service to Orlando and seasonal nonstop service to Seat- tle starting in June. Airline consumer complaints down: Com- plaints against airlines fled with the U.S. De- partment of Transporta- tion's during 2013 were down 14.1 percent from 2012. The department received 13,168 com- plaints last year. MEM makes plans after de-hub: Memphis International Airport presented plans to spend $3 million tearing down a fourth of its gates and $111 million upgrading much of what remains, following news that Delta Air Lines would end hub operations. The project is expected to begin later this year and wrap up in 2020 or 2021. Southwest logs worst on-time performance: A little more than half of Southwest Airlines' fights arrived on time in December as bad weather and operational problems in Chicago hurt the airline's fight schedule, making it the worst on-time performer AviationPros LIVE Las Vegas, NV IATA Ground Handling Conference Kuala Lumpur, Malaysia GSE Buyers & Ramp-Ops Conference Dublin, Ireland 86th Annual AAAE Annual Conference & Exposition San Antonio, TX Business $6.65 Million Awarded Over Ramp Worker's Death More than four years after John Bruce, 64, took a fatal fall at a military base in Kuwait, a jury awarded the family of the Arlington Heights, IL, man $6.65 million in a wrongful death lawsuit. Jurors in the civil case reached their deci- sion against government contractor CAV International Inc. on Feb. 14 after a 10-day trial. In October 2009, Bruce was working as a ramp serviceman for United Airlines at Al-Mubarak Air Base in Kuwait. He was on a raised belt loader handling cargo from a 747 when a CAV employee moved it, causing Bruce to fall about 12 feet. The impact caused signifcant brain injury. After surgery, doctors overseas declared Bruce brain-dead. He was fown home and taken off life support six days later at a hospital. The lawsuit claimed the CAV employee was talking with others and distracted when he moved the loader while Bruce was still on it, and that the company was negligent because it failed to properly train or supervise that employ- ee. Bruce had worked for years as a liaison for United on char- ter fights for the military as well as for several Chicago sports teams. gsm_6-9_News_V5.indd 6 3/11/14 11:40 AM

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