Ground Support Worldwide

APR 2013

The ground support industry's source for news, articles, events, product and services information.

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FUEL OPERATIONS How Hawaii's No. 1 FBO Keeps Track Of Refueling Maintenance Bradley Pacifc Aviation moves more than 1 million gallons of fuel per day through its feet of hydrant vehicles and tanker trucks. By Steve Smith W hether it's services for commercial and business aircraft or maintenance management for its ground service equipment, Bradley Pacifc Aviation never settles for second best. This steadfast commitment to excellence is a major reason why Bradley Pacifc Aviation has become the No. 1 provider of FBO aviation services in the Hawaiian market. The company provides fuel, ground handling and concierge services to business and military aircraft throughout Hawaii, and supports commercial airlines with refueling services at the Honolulu, Kahului, Kona, Hilo, and Lihue airports. Bradley Pacifc Aviation moves more than 1 million gallons of fuel per day through its combined feet of hydrant service vehicles and fuel tank trucks. The aviation service provider treats its ground service equipment with the same dutiful care and respect. It uses a CMMS (computerized maintenance management software) product called Bigfoot CMMS for preventive maintenance, work orders and parts inventory management at its fve locations on the islands. "Before we brought in the CMMS I had to call technicians to stay up to date on equipment maintenance and work orders," says Enrique Elizondo, Bradley Pacifc Aviation's maintenance director. "I also was traveling constantly to check up on things at our different locations." Now, Elizondo can view a CMMS dashboard from his offce to view every station and easily see what PMs are scheduled, who is working on what, or check parts inventory status. "It's a simple, intuitive product that doesn't require a big learning curve," 18 Bradley Pacifc Aviation provides fuel, ground handling and concierge services to business and military aircraft throughout Hawaii, and supports commercial airlines with refueling services at the Honolulu, Kahului, Kona, Hilo, and Lihue airports. PHOTO: Bradley Pacifc Aviation. he adds. "We're also able to ship many replacement parts from our main hub in Honolulu, which I can do from my desktop or smart phone." MEETING ATA QC STANDARDS Elizondo is responsible for the maintenance of more than 100 pieces of ground support equipment, including aircraft generators, baggage carts, aircraft tugs, air stairs, and pick-up trucks and vans that transport crew members. In addition, he oversees the maintenance program for three fuel storage facilities and must comply with stringent ATA 103 quality control standards, and state and fre department regulations. "Plus, the company is routinely audited by its airline customers, too, so the ability to monitor the status of equipment remotely is extremely helpful," he adds. Proper maintenance of Bradley Pacifc Aviation's fuel delivery equipment GROUND SUPPORT WORLDWIDE • APRIL 2013 includes ensuring compliance with a variety of state and federal regulations, as well as industry standards. Elizondo is also responsible for maintaining nearly 50 hydrant and tanker trucks that pump fuel into customers' aircraft. And before any fuel that's either piped in from the oil refneries in Kapolei or barged to neighboring islands from Honolulu is pumped into aircraft, it must be fltered for foreign particles and checked for moisture to prevent water from getting into the tanker trucks. In the past it was diffcult for Elizondo to monitor and track these flter changes, since each station had its own maintenance program. He was receiving frequent emails and faxes from the stations and had to deal with too many emergency situations. With his CMMS, he now has PMs scheduled for checking pressure controls and meter calibrations, fltering fuel, changing flters and adding fuel

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