34 GROUND SUPPORT WORLDWIDE JUNE/JULY 2016
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Genuine enthusiasm spreads throughout your
team, and eventually the entire company. It's a
delightful endemic. Be excited about your job.
Inauthenticity, however, is a repellant for both
workforce enthusiasm and team chemistry.
Brice Allen, general manager at Atlantic Avia-
tion's Austin FBO, says the days that he and Bluth
get the opportunity to go out on the ramp and help
out are times they cherish. Being out among the
aircraft is almost certainly the reason most of us
have stayed in this industry. The time in, on and
around the aircraft is the best part.
"That's where the rubber meets the road anyway,
and that's where we feel passionate about what we
do," Allen says. "Just seeing how important it is to
instill the right frame of mind in the safety aspect
is paramount in our industry, because we're dealing
with very fragile aircraft.
The business is serious. Every moment of the
day shouldn't be. They call it the "Atlantic Attitude"
at Atlantic Aviation.
"And that's exactly what it is, that's what it's
known within the company, it's the Atlantic atti-
tude," Bluth says. "And I want [my team] to embrace
it, I want you to love what you do, I want you to
love the people you're with."
At the same time, you can't fake it until you make
it. To paraphrase Holden Caulfeld, I don't know
anyone who wants to work with, or for, a phony.
And people will suss it out. You don't have to
love your job, but it's better to be neutral than to
demand from yourself that every employee inter-
action lack a genuine human component. Really,
that's the whole point: being genuine with your
team will always instill trust and enthusiasm.
"I don't want you to be here and not enjoying
yourself," Bluth says from Atlantic. "I want you to
be here and appreciate it, I want you to be a part of
the team and I want you to have a blast."
Enthusiasm is Contagious
I
was considering what our award winners have in common as
the Ground Support Worldwide annual awards issues wrap up
with Jonathan Bluth's feature in this month's magazine. Bluth and
Dick Cloud, our Lifetime Achievement honoree from United Airlines
seem to have one major factor in both their favors: They absolutely,
genuinely love what they do.
Looking for a better workplace environment? Start within.
Are you happy with what you're doing? Your enthusiasm
for your gig will catch on throughout the team, little by
little. Just make sure it's real.