Ground Support Worldwide

APR 2016

The ground support industry's source for news, articles, events, product and services information.

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APRIL 2016 AviationPros.com 3 p COVER STORY 08 Service Leader of the Year XCED Aviation Services has lowered the cost of ground support equipment ownership for ground handlers, airlines and FBOs at 43 airports throughout North America in just two years of operation. u INTERNATIONAL/FEATURE 16 Health and Safety is a Full Time Job A deadly October 2014 apron incident at Moscow's Vnukovo Airport could have happened anywhere, but the event highlighted that health and safety on the apron system is of utmost importance 22 FAR Part 77: Imaginary Surfaces Are a Very Real Issue Covering best practices in FBO management 26 Don't Blow a Gasket, Snap Another One On Page Industries' PCA610 Pre-Conditioned Air Connector has only been available for about 18 months, but the industry has been asking for it for years. u DEPARTMENTS 05 Business Buzz 28 Product Hangar 33 Classifed Advertising u COLUMNS 04 Associate Publisher's Note 34 Editor's Note SOCIAL MEDIA & ONLINE CONTENT YOUTUBE youtube.com/user/ AviationProsVideos TWITTER @aviation_pros LINKEDIN linkedin.com/groups/ AviationProscom FACEBOOK facebook.com/ AviationPros 16 22 26 28 TABLE OF CONTENTS 8 Editor Alex Wendland 920.563.1644 alex.wendland@AviationPros.com Associate Publisher/Sales Missy Zingsheim 920.563.1665 missy@AviationPros.com Classifed Advertising Michelle Scherer 920.568.8314 mscherer@AviationPros.com International Sales Manager Stephanie Painter +44 1634 829386 fax +44 1634 281504 Stephanie@painter-lowe.com List Rental Elizabeth Jackson 847.492.1350 ext. 18 ejackson@meritdirect.com PRODUCTION & CIRCULATION Art Director Rhonda Cousin Production Manager Carmen Seeber 920.568.8373 carmen.seeber@AviationPros.com Audience Development Manager Debbie Dumke 920.568.1763 ddumke@southcomm.com Production Director Steve Swick INTERNATIONAL AIRPORT GSE EXPO Trade Show Director Sue Ralston 920.563.1655 sue@AviationPros.com AVIATIONPROS GROUP Gloria Cosby Executive Vice President Gerry Whitty VP, Marketing Brett Ryden Publisher, Aviation Group Lester Craft Director of Digital Business Development SOUTHCOMM BUSINESS MEDIA Chris Ferrell CEO Ed Tearman CFO Blair Johnson COO Eric Kammerzelt VP, Technology Curt Pordes VP, Production Operations Subscription Customer Service 877-382-9187; 847-559-7598 Circ.groundsupportww@omeda.com PO Box 3257 Northbrook, IL 60065-3257 Ground Support Worldwide (USPS 0015-386), (ISSN 1934- 2861 print; ISSN 2150-4016 online) is published 10 times per year in February, March, April, May, June/July, August, September, October, November and December/January by SouthComm Business Media, LLC. 1233 Janesville Ave, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offces. POSTMASTER: Send address changes to Ground Support Worldwide, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Ground Support Worldwide PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual print and digital subscriptions are available without charge to qualifed subscribers worldwide. Please visit www.aviationpros.com and click on "Subscribe". Publisher reserves the right to reject non-qualifed subscriptions. Subscription prices: U.S. $46 per year, $88 two year; Canada/Mexico $67 per year, $124 two year; All other countries $98 per year, $185 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2016 SouthComm Business Media, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information storage or retrieval system, without permission from the publisher. SouthComm Business Media, LLC does not assume and hereby disclaims any liability to any person or company for any loss or damage caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as offcial expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. Published by SouthComm Business Media, Inc. PO Box 803 • 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 • 800-547-7377 Vol. 24, No. 3

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